Privacy Policy
Last updated: February 19, 2026
At Formflow, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including the Formflow public roadmap at roadmaps.getformflow.io.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, company details, or payment information when you sign up or make a purchase.
- Usage Data: information about how you use our website and services, such as pages visited, features used, and time spent.
- Cookies & Tracking: small files stored on your device to improve your browsing experience and help us analyze performance.
- Session Identifiers: anonymous session IDs stored as cookies to track your votes on the public roadmap, even without an account.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Personalize your experience and recommend relevant templates or features.
- Communicate with you about updates, offers, or support.
- Process payments and manage your account.
- Track votes and feature requests on the public roadmap.
- Ensure security and prevent fraudulent activity.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service Providers who help us run our platform (e.g., Supabase for database hosting, PostHog for analytics, Cloudflare for CDN and security).
- Legal Obligations if required to comply with law, regulation, or legal process.
- Business Transfers if we are involved in a merger, acquisition, or asset sale.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in and remember your preferences.
- Store anonymous session IDs for roadmap voting.
- Analyze usage to improve performance (PostHog).
You can disable cookies in your browser settings, but some features (such as voting) may not work properly.
5. Data Security
We take appropriate measures to protect your personal information against unauthorized access, alteration, or disclosure. All data is transmitted over TLS 1.2+ (HTTPS) and stored with AES-256 encryption at rest. However, no method of transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing emails at any time.
- Request a copy of the information we hold about you.
To exercise these rights, please contact us at hello@getformflow.io.
7. Third-Party Services
Our services may include links or integrations with third-party tools (e.g., payment gateways, analytics). These third parties have their own privacy policies, and we are not responsible for their practices.
8. Children's Privacy
Our services are not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Formflow
Email: hello@getformflow.io
Website: getformflow.io